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EXPRESS DELIVERY

Delivery time 2-4 working days

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OUR REPUTATION

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Klarna-Safe shopping

Downpayments, 14 days bill

WE deliver withing 1-3 days with DHL Express and in 5-7 working days with DPD courrier

1.1. After entry into force of the Contract, the products shall be delivered to you at a time, which shall be agreed in advance by calling the contact number provided by you upon submitting the order. 
1.2. The products shall be delivered by a courier company within the period specified under the description of the product.
1.3. If the product, which you have ordered, is not available in the warehouse, must be ordered from the supplier separately, and it is clear that the product cannot be delivered within the delivery period specified under the description of the product, and in other cases, in the case of which the product cannot be delivered by the delivery date, which MOBILYX is not responsible for, we shall notify you thereof by the telephone number or e-mail address provided by you upon submitting the order within 2 working days after entry into force of the Contract, and shall also notify you of the actual delivery date of the product ordered by you. If you lose interest in purchasing the product due to the longer delivery date, you may cancel the order and the amount paid by you (including the cost of transport) shall be refunded. 

1.4. When the products ordered by you have been handed over to the courier company, the courier company shall contact you in advance to specify the delivery time of the products. 
1.5. The courier company shall deliver the products to the address provided by you upon submitting the order. The delivery address cannot be changed after submission of the order. 
1.6. To prevent any delays or inconveniences in the delivery of the products, please make sure that you provide accurate contact details upon submitting the order. MOBILYX or the courier company shall not be held liable for delays or inconveniences in the delivery of the products, which arise due to the inaccuracy or incorrectness of the details provided by you upon submitting the order
1.7. The courier shall hand the products over to you with a delivery note. We strongly advise you to inspect the parcel prior to signing the delivery note and add a respective comment to the courier’s delivery note in the case of detecting any external damages. Please report any products, which have arrived in a damaged packaging by e-mailing info@telemania. The products, which are delivered in a packaging damaged by the courier company, shall be replaced.
1.8 The list of our delivery partners:

- DHL (1-3 working days)
- Postnord (3-7 working days)

1.9.  Upon receipt of the shipment, please make sure at the courier’s presence that the packaging of the shipment is in a good condition and is not externally damaged (e.g., signs of the parcel having been opened, kneading, etc.), and whether the number, quality, and selection of the products are in compliance with your order.

In the event of detecting an external damage, or a discrepancy between the number, quality, or selection of the products ordered and delivered, the recipient or an authorized representative of the recipient shall refuse to accept the shipment. In this case, the recipient or an authorized representative of the recipient shall send an instrument of inspection of a private shipment, which shall include all details of the detected discrepancy.

A shipment shall be deemed delivered when the shipment is accepted by the recipient or an authorized representative of the recipient and the delivery note is signed (on paper or an electronic data medium) without adding comments; the products shall be deemed delivered in a packaging, which is in a good condition, the number, quality, and selection of the products shall be deemed compliant with the terms and conditions of the contract for purchase and sale, and any additional services, which have been specified on the delivery confirmation provided a data medium or on paper, shall be deemed properly provided, unless proven otherwise.